Transformational Recruiting

Redefining HR Workshop

Recruiting is the number one measure on which your success will be determined.

Recruiting often gets the spotlight in HR - and for good reason. No matter how well you do everything else in people operations, you will fail if you can’t recruit effectively.

This is why recruiting is often the biggest line item in a chief people officer’s budget. You simply must get this right.

Let’s be honest. Getting it right is so hard because there are so many ways to get it wrong:

“Black hole” candidate experience
Unrealistic hiring managers
Glassdoor anchors on your employer brand
Poor headcount planning
Budget cuts and hiring freezes
Terrible job descriptions
Interview processes with more stages than Broadway

On top of these challenges, recruiters are often the proverbial canary in the coal mine for broader economic trends. Check out the layoff lists on Layoffs.fyi and see for yourself. This reality makes a difficult job even harder.

Building transformational recruiting teams means building a culture of recruiting - in boom times and contractions.

Even when you’re not hiring, you should be recruiting.

Check out the tips below for some suggestions on how to tune up your recruiting engine.

Some considerations on building high-performing recruiting functions

Candidate Experience
Be sure you’re using job application FAQs (template below in resources) to proactively inform applicants of:

Hiring timeline
Applicant review process
Next steps if selected to move forward
Ways to learn about the business

Implement candidate experience surveys (template below in resources)

Become Talent Advisors

Become talent advisors by prioritizing relationships and service levels with hiring managers. Consider implementing a hiring manager satisfaction survey to track trends over time.

Employer Brand

Center your employer brand on realness and humble authenticity. Avoid hyperbole and sizzle.

Diversity, Equity, Inclusion, and Belonging

Understand diversity metrics throughout your recruiting funnel and track them over time to identify gaps and changes.

Recruiting Operations

Implement a recruiter capacity model (template below in resources) for recruiter bandwidth management and allocation.

Schedule intake meetings (template below in resources) at the start of every search to ensure alignment.

Ensure the entire hiring team is aligned on the job profile and hiring process before interviews commence. Lack of upfront alignment will ruin your efficiency and impact.

Leadership Insights

Insights and advice from guests of the Redefining HR podcast

(note: guests are not affiliated with this course.)

Resources & Downloads

Curated external tools, resources, and downloads to support your work.

A curated collection of articles, reports, templates, toolkits, and downloadable resources to further your capabilities

(Editorial note: these links were curated for the original course published in May 2021 they do not include recent resources. The Amplify Academy Learning Lab is updated each month so you can find current resources there)

Recruiter Capacity Model Template (Amplify)

Candidate Experience (CX) Surveys (Amplify)

Recruiting Search Kickoff Intake Guide Template (Amplify)

Job Application FAQ Example (Amplify)

Persona Map Template (Amplify)

2019 Talent Benchmarks Report (Lever)

The Future of Recruiting: 7 Ways Your Role Will Change (LinkedIn)

Workplace Intelligence Report (Greenhouse)

Candidate Experience Global Research Report (Talent Board)

Talent Advisor Diagnostic Tool (Recruiting Toolbox)

Help Scout’s Step-By-Step Remote Hiring Process (Help Scout)

Shishir's Tips for Executive Onboarding (Coda)