Employee Experience

Redefining HR Workshop

In this chapter of the book I quoted Jimi Hendrix and still consider that a big publishing win.

Employee Experience (EX) has gone through some seismic shifts over the past two-plus years. The how, when, and where we work is all changing at a breakneck pace - and it’s far from over.

The push and pull of return to workplace plans.

The disconnect regarding remote work between employees and leaders.

Manufactured drama like “quiet quitting” is gaslighting employees.

As we continue building the new world of work we need to about what it means to create an environment where employees can do their best work, and what HR’s role is in making that happen.

No, we can’t drive happiness. That’s intrinsically driven by individual needs and is not HR’s job. What we can and should do is create more flexible spaces where all employees can thrive.

Internal considerations as you think about optimizing your employee experience

Be sure you’re surveying your employees often to gauge sentiment and trends over time.
Prioritize internal mobility to strengthen retention.
Consider scaling coaching opportunities beyond leadership and “high-potentials.”
Remote or hybrid companies should orient policies, procedures, and operating rhythms to remote-first so you don’t create two classes of employees.

Leadership Insights

Insights and advice from guests of the Redefining HR podcast

(note: guests are not affiliated with this course.)

Marcus Buckingham - ADP Research Institute, Head of Research, People Performance

Job van der Voort - Remote, CEO

Resources & Downloads

Curated external tools, resources, and downloads to support your work.

A curated collection of articles, reports, templates, toolkits, and downloadable resources to further your capabilities

(Editorial note: these links were curated for the original course published in May 2021 they do not include recent resources. The Amplify Academy Learning Lab is updated each month so you can find current resources there)

Remote Work Employee Survey Template (SurveyMonkey)

2020 Global Talent Trends (LinkedIn)

The Employee Experience: It’s Trickier (and more important) Than You Thought (Josh Bersin)

How to Build Your own “Spotify Model” (LinkedIn)

Talent mobility: Winning the war on the home front (Deloitte Insights)

Liquid Workforce: Building the Workforce for Today’s Digital Demands (Accenture)

25 Things we've implemented at Front to keep a great culture while being remote (Front)

How to Onboard Remote Team Members (doist)

Remote Setup: The Remote Guide to Logistics (twist)

Remote-ish: The Remote-First Solution for Hybrid Companies (twist)

The 2021 State of Remote (Buffer)

Shishir's Guide to Distributed Teams (Coda)