Wall Street Journal - The New Résumé: It’s 140 Characters
[Lars Schmidt], senior director for talent acquisition and innovation at NPR, turned to Twitter when he moved to the nonprofit public radio company from Ticketmaster. With tighter resources, creative strategies were essential to meeting his recruiting goals. He started an @NPRJobs Twitter account and now uses it not just to broadcast job openings but to share information about NPR’s work culture, publicize openings at member stations, and build community by offering career tips.
“The people who are great aren’t always looking for jobs, and they’re not necessarily going to our career site, but they are on social media,” said Mr. Schmidt. Two of his key hires last year applied for jobs after seeing postings on the Twitter feeds of people they followed.
Mr. Schmidt says the interaction with candidates and potential candidates is what makes the tool work. He estimates he replies to about 90% of the tweets he receives. “Companies that fail at recruiting on Twitter are the ones that only use it to broadcast jobs and don’t interact with anyone. If you’re just posting jobs, it’s no better than a job board,” he said.
In the age of social media, we have countless outlets for job searching. Platforms such as LinkedIn are the first to come to mind, but can candidates use Twitter to find jobs as well? This past Thursday the HR teams at Twitter and NPR collaborated in the first live #NPRTwitterChataimed at helping job seekers use social media as a job search tool. The chat was centered on six questions that received over 800 tweets from industry professionals all over the U.S., and even some from New Zealand and the UK. Below is a recap of the topics covered in the chat as well as tips you can use in your own job search.
Washington Post - “For Non-Profit NPR, Social Media is a ‘Great Equalizer’ when it comes to Hiring Talent”
At a time when many companies and organizations are trying to effectively marshal social media resources to promote their brand and attract talent, Washington-based NPR has put these platforms at the center of its recruitment strategy. It’s an approach that by nature targets a job candidate who is digitally savvy and an active user of social media.
Lars Schmidt, the organization’s senior director of talent acquisition and innovation, said he has found social media to be “a great equalizer” when competing for talent. As a nonprofit, NPR has limited dollars to put toward hiring initiatives, and Schmidt said social media allows it to better compete against other employers with bigger budgets.
HR Examiner - Top 100 Influencers v 1.83 Lars Schmidt
When Lars Schmidt launched NPRLife, a twitter hashtag that gives an inside look at working at NPR, it was one more in a series of bold, inexpensive moves. Schmidt, who has built Recruiting teams around the media industry, is the prototype of a pioneer.
He takes a lot of whacks at the jungle to see if there’s a path. Although Schmidt doesn’t describe himself this way, he is the poster child for a rapid experimentation, rapid fail approach to getting things done. Try it, see if there’s traction. If there isn’t, stop. If there is, do more.
This is a guy who creates a reality distortion field that causes stuff to happen. Somehow, he aligns himself with the fates and good things flow in his direction.
“Branding is critical for Recruiting”, he says. “In the news business, the product is the brand that matters. In Digital, it’s our national employment brand. What matters locally is how we’re perceived as a place to work. These are distinct manageable aspects of Branding. In our industry, we call it Employment Branding. It’s really just a layer of engagement with the overall brand.”
Keep your eyes on Lars Schmidt. His experimental attitude is exactly the way that innovation will percolate into our R&D free environment. In his case, influence is a combination of position, temperament and the willingness to leverage whatever you have.
The Huffington Post – “The Top 100 Most Social Human Resource Experts On Twitter“
Wall Street Journal – “The Science of Serendipity in the Workplace“
Efforts don’t always have to cost a lot of money. In the last two years National Public Radio has held six “Serendipity Days” in which about 50 employees from different departments, including digital, engineering, HR and news, volunteer to come together and think of new ideas and projects over a two-day period. One idea behind the program is to “work with groups you wouldn’t ordinarily work with through the course of your week,” says [Lars Schmidt], NPR’s senior director of talent acquisition and innovation, who says in past sessions he has helped develop a new social-media training program for staff.
Tech Cocktail – How To Use Social Media To Make Employers Chase You
Network. One final tip is to grow your network – followers on Twitter, connections on LinkedIn, and friends on Facebook. Not only do they show that your ideas are worth listening to, they represent a critical resource that you bring to any employer.
“We’re getting to a point where your network is as valuable or more than your resume. It’s not necessarily what you know, but what you can get access to,” explains Schmidt of NPR.
Your network could give you access to other companies (in other words: potential business partnerships), as well as potential job candidates. In fact, new tools like Barrel of Jobs and GooodJob help companies hire the connections of their existing employees, who earn a referral fee in the process.
Sometimes what your job posting looks like can be more important than what it says. Using eye-catching formats shows that your company is innovative and willing to present information in easy to digest manner – pretty important if you are a news organization like NPR.
Social Media Examiner – “5 Mobile Video Apps to Boost Online Engagement“
Lars Schmidt, senior director of talent acquisition and innovation at NPR, shared NPR’s strategy for exposing potential new hires to what it’s really like to be an employee at their organization.
“We used Socialcam to capture and share a more realistic perspective of what it’s like to be an NPR employee.” He went on to explain how, exactly, they did this: “We would record NPR’s Tiny Desk Concerts using Socialcam, then push the videos out to our various social sites.” This visual element helped NPR “show the true experience, the energy and buzz of what it’s like to work at NPR.”
New York Post – “Job Hunt is now ‘Social’ Activity”
“The advantage of having a digital footprint for job seekers is that it makes them findable,” said Lars Schmidt, senior director of talent acquisition at NPR, which relies heavily on social media to advertise jobs.
Schmidt recently met with journalist Dawn Siff after she posted a quirky résumé she created on Vine, the Twitter app that allows users to share short, looping videos. Siff’s vine, titled “Why you should hire me, in 6 seconds,” was quickly beamed around the Web and garnered her phone calls from several employers.
Non-Profit Quarterly – “Rethinking Recruitment: NPR’s “Brand Ambassadors”
NPR is rethinking the standard human resources-driven recruitment strategy. Instead, the strategy is to empower current employees to help with outreach efforts. Smaller nonprofits can also use Twitter to share insider views of their organization, making the culture more engaging and transparent. Creating an open organizational culture is becoming more necessary. Volunteers, funders, donors and other stakeholders are checking out nonprofit organizations prior to engaging.
Twitter – “Learn How To Get a Job With A Tweet”
It’s not just job-seekers who use Twitter. Increasingly, employers use Twitter for real-time recruiting. For instance, National Public Radio uses Twitter to find people who are the right match with the company’s needs and ethos. The organization’s head of talent acquisition, Lars Schmidt, observes:
“Successful recruiting campaigns are not just a broadcast of jobs. They are active campaigns to engage and interact with fans and prospects who are interested in the organization.”
NPR.org – Authored “Help for Job Searching with Social Media”
In my role as a recruiter at NPR, I’ve experienced firsthand some of the different ways social media has changed more than just how we communicate with each other. It has created new opportunities for candidates and employers to get to know each other.
From Twitter and LinkedIn, to Facebook and YouTube, employers and job seekers are using a variety of social media tools and platforms to find each other. These can be very valuable resources when you are job searching (whether casually or actively) to help you research companies and positions, build your network and learn about the latest developments in your field.With so many social media platforms to incorporate into your job search, it can be difficult to determine which ones will help you be most effective, and most importantly help you land that perfect job.
Keeping in mind NPR is a nonprofit, it’s competing with other media power houses with big hiring budgets; social media tends to level the playing field. Leveraging their Twitter handle, @nprjobs, they manage to list job openings and show an insider’s point of view of the company. Encouraging its own employees to use Twitter and Instagram, they share photos and anecdotes of things going on in the office.
They’re leveraging hashtags, too. Aside from #nprlife providing an insider’s view, they started another one, #pubjobs. The goal? To garner a recruiting effort across all public media organizations to help each other share information about job opportunities.
“My first LinkedIn Talent Connect conference is in the books. As I wrote in a blog post on my way to Las Vegas, there were quite a few things I was looking forward to at my first #InTalent. The turnout was strong, with almost 2,000 recruiters from around the world converging on Las Vegas for three days of networking, sharing and learning. The energy was palpable. It was great being surrounded by so many of my recruiting peers at a conference.
I noticed some themes recurring throughout this year’s conference: employment branding, data-based decision making, Recruiting 5.0, Cory Booker (who owned the room), social media, and more. Let’s dig into three of the key themes of Talent Connect 2012….read more“
Forbes – Quoted in the George Anders story, “How LinkedIn Has Turned Your Resume Into A Cash Machine”
…To see how that plays out, wander the halls of a conference with Lars Schmidt, head of talent acquisition for NPR. “Recruiters don’t stay in the office anymore,” the public-radio executive explained one morning. “You need to be much more externally focused.” His old-fashioned ritual of swapping business cards has been redefined. Schmidt became a fan of CardMunch, a two-year-old iPhone app that turns photos of business cards into digital contacts. In January 2011 LinkedIn bought CardMunch and rebuilt it to pull up existing LinkedIn profiles from each card and prompt people to connect.
NPR’s Schmidt said journalists should use knowem.com to research and monitor the availability of their first and last name, or preferred “handle” for social media accounts. If your first and last name is already taken, then claim a relevant alternative, as Schmidt did with his own domain after realizinglarsschmidt.com had been taken.
Schmidt’s final recommendation, interestingly, is an old-fashioned one. He urges journalists to “include a resume and have it up on your portfolio.” Yes, a resume. An easy-to-find resume, Schmidt said, is still the best way to say, “here’s what I can bring to your organization.”
SmartRecruiters – Ranked #2 in the Best 8 Employment Brands on Instagram
2. NPR. The recruiting team at NPR has been very active in the social space as of recent launching their #NPRlife helping to drive conversations and communications around a very strong culture of fans and employees. Their Instagram account also supports theiremployer branding on other channels helping to drive influence and increase their candidate and fan base.
ERE - When Your Consumer and Employment Bands Don’t Synch
…Lars Schmidt is the talent acquisition leader at National Public Radio, a company he describes as “sort of a 40-year old startup.” NPR certainly has no lack of passionate fans, so tapping into the consumer brand doesn’t seem that challenging, but as Schmidt explained, the reality is a little tougher to tackle. “We’re obviously very entrenched in the news media space but we’re relatively newer to the digital space.” And therein lies the rub. “When you think NPR, most people’s first reaction is radio, most people’s first reaction is not digital.” And digital is exactly the type of talent that Schmidt and the NPR recruiting team has trouble finding.
“Consumer brand is hearing the end result of that on air,” he says. Employment brand is the experience of that employee.”
“It’s really important to know who within your organization you need to have good relationships with to be able to champion and move these ideas forward,” Schmidt says. “You can have the best ideas in the world, (but) if your leaders don’t get it, and don’t see that value, you’re not going to get very far.”
“A lot of what we’re doing in employment branding is giving our employees a voice,” says Schmidt, about NPR. “We showcase them, showcase their work.”
PBS MediaShift - How NPR, Public Media Use #PubJobs to Recruit Talent Collaboratively
“…Here at NPR, we’re committed to promoting, and growing, #PubJobs. That means helping to promote all job opportunities throughout the public media system, not just via social media but also through word of mouth, conference and event-related promotions, and through our job application FAQs (something every NPR job applicant receives). We also point all of our applicants, successful or not, to opportunities in public media beyond NPR. (We believe strongly that we all benefit from having great talent in the system.)”
SmartBlog on Social Media - Q & A with Lars Schmidt: How NPR use social media for recruiting
“…If you’re considering starting corporate recruiting accounts on these platforms, first build a list of top corporate Twitter feeds, or follow top employers on Facebook and then watch. See what they post, observe how they interact with their communities on each platform, gauge the percentage of posts that are job broadcasts versus others posts, and what type of messaging they use.
When you’re ready to launch the platform of your choice, don’t just use it as a way to broadcast job openings. Share content, pictures and videos. Interact with your followers; give them reasons to come to your community even if they’re not looking to work at your company.”
Integrated Media Association - Attracting Top Talent to Public Media
You may have seen the #pubjobs hashtag on Twitter in recent months, in connection with public media job announcements; that’s the brainchild of Lars Schmidt, Director of Talent Acquisition for NPR since February (pictured at left). Ditto @nprjobs, an account Schmidt manages that currently has over 4,000 followers, where he regularly re-tweets job listings for stations and other public media colleagues. Schmidt, the former Vice President of Human Resources for for Ticketmaster/ Live Nation Entertainment, says his recruiting philosophy is “driven by collaboration,” and social media is a space that makes collaboration a breeze — I’ll re-tweet you if you re-tweet me. Having managed several collaborations in public media myself, including the CPB-funded EconomyStory project, I can attest that social media is indeed an easier play space in many ways than, for example, coming up with a co-branding strategy; it’s low-hanging fruit, often with high-impact results.
Monster - Monster 12 for 2012: Follow These Top HR & Recruiting Bloggers
As Director of Talent Acquisition at NPR, Schmidt broadcasts some of the strategies and best practices he’s experimenting with as he builds the venerable brand’s employer branding profile.
On both his personal Twitter account and as the voice of @NPRJobs, Schmidt’s approach involves inserting himself in the community and conversation, openly offering expertise and experience with no agenda other than a dual passion for technology and talent.
“It’s definitely a big deal.”
That’s what Lars Schmidt, director of talent acquisition for media non-profit NPR, said in an interview yesterday afternoon. “Facebook has the potential to be a huge player in recruiting and employer brand marketing,” he said. “However, I still don’t see it as a robust sourcing platform like LinkedIn.”
So you’re thinking about creating a separate career-focused Twitter handle for your company. You’ll just share a stream of job postings and call it a day, right? Wrong!
To convince people to follow along while they’re looking for a job and continue to listen when they are employed, you’ll need to share a steady stream of interesting content that really says something about who your company is. I know, it sounds like a lot to pack into 140 characters — but you can do it.
Here are five types of content to fill your career Twitter stream with, as illustrated by the always engaging @NPRjobs handle.